Reviews

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This is a nice community for my father. We like that the staff care and are always very nice. There is a good variety of meals that he is liking. They do offer activities. The community is clean and we would recommend the community for the good value and care for other families.

Review by Crystal Lake, IL Family

The Fountains at Crystal Lake was an older facility, but it was kept up very well. It was one of the first ones that was recommended to us. My mother was to move there on March 15th. She was to move into a one-bedroom apartment that seemed quite large and airy. There was a very small kitchen area so that if she felt like making herself a snack or a cup of soup, she would have the ability to do that. Overall I like the grounds and the people who work there; they seemed very pleasant. Everyone there who we spoke to seemed to be very, very caring. I was there with my sister and it got late in the day, so we just stayed for dinner on very short notice. I had something off the menu, but my sister didn’t really see anything that she liked at the main menu, so they offered her alternative meals. It seemed like there was always a fish dish, a beef dish, etc. There had a very nice selection of foods for the day. The food was very good too. There is a huge selection of activities. They have the usual bingo and things like that. They also have shopping trips, I believe, like three days a week. All you do is sign up. Church is very important to my mother, and as long as her church is within 10 miles of the facility, they could take her to church on Sundays. They have something called Watermark University, and that is a collection of events that happen quarterly. It is actually a booklet that they publish. You can cook with one of the individuals who comes in and make Italian meatballs. You can go to “Foods for Thoughts,” and it is a nutrition class for senior adults.

Review by A fellow reviewer

My mother has been a resident of the Fountains since June, 2010 (Since August, 2010 in the memory care unit known as the Gardens). I couldn’t be happier with her care here as the staff and the fellow residents have become like family to her. She has dementia and is always happy when I get there. She is well taken care of with appetizing food for her to eat. Being in a large secured area with many people to socialize with, she has plenty of company and not be able to wander off like she would in nursing homes without a secured area. I am thankful for being able to find a place that takes such good care of her. I know this because I visit her often. I give it 5 stars.

Review by omasons416

My dad started in the Independent Living apartments and has since transitioned to Assisted Living. His one bedroom apartment is just perfect for him, and the nurses and aides are very friendly and helpful. It gives me great peace of mind to know that he is well cared for.

Review by Friend or Relative of Resident

Everyone there is wonderful. My mom is there in memory care and is so much happier than when she was home. She is kept busy with all kinds of activities and the care she gets is exceptional.

Review by Mona Alessi

My grandfather CJ lived here for 11 years. You all took wonderful care of him and it really meant a lot that some of the gals were able to make it to his wake today. Our family would recommend The Fountains for anyone looking to have the best care for their older family member especially for memory care.

Review by Aimee Spark

Beautiful inside. Apartments are large enough. Plenty of activities. They took great care of my Mom, June Sandford.

Review by Denise Castronovo

Wonderful staff, activities and food! Elegant dining room!

Review by Jean Biss
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I like this community for good care for my mom. The staff is very friendly. It appears that the food is very good. I am happy with the room that was given to her and it is beautiful. I found that the residents knew each other and it felt so comfortable. I would recommend the great and comfortable care that is given here with a good value for other families.

Review by Crystal Lake, IL Family
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This is a great community where the staff really cares about the residents. We considered two other places and found this to be the best value overall. The family is very pleased and Dad is acclimating very well to this setting.

Review by Chris O
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I would give them a five. I think they do a fantastic job. He is well taken care of and clean, and our children think it is very nice.

Review by Crystal Lake, IL Family
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My mom moved to The Fountains in May. She really didn’t want to make a move but needed extra help with healthy eating and reminders to take her medications. She has made so many new friends. She loves it because she can do things when she wants to. She loves going to Dave’s strength training class. She talks about it all the time. It makes me happy that she’s happy!

Review by Crystal Lake, IL Family
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Staff is very helpful and nurse gives updates on residents. Meals are very good and lots of choices. Facility is kept clean and smells good, like walking into a nice hotel. I am very happy and feel care is above the value.

Review by Crystal Lake, IL Family
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It is my first experience of this nature; my Dad and I didn’t know what to expect. But everyone was so helpful, taking time to answer my many questions, helping with things I needed to do and get for Dad…Thank you Fountains for making my Dad priority one.

Review by Charles
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I can’t express enough how thankful I am to have found this community for “My Dad”. The staff is outstanding everyone from the front desk to maintenance. The care that is given to my father is exceptional. The maintenance dept. is over the top as far as responding.

Review by Crystal Lake, IL Family